Terms of Agreement

Terms of Agreement

Effective Date: 2/13/2025

Welcome to Tillamook Movers. By using our moving services, you (“the customer”) agree to the following terms and conditions. Please read them carefully.


1. Services Provided

Tillamook Movers offers professional moving services, including residential and commercial moves, packing, and transportation. All services are provided as agreed upon in the estimate and final invoice.


2. Booking & Estimates

  • Estimates are non-binding and based on the information provided by the customer.
  • Final pricing may vary based on actual moving time, labor, distance, and unforeseen circumstances.
  • A deposit may be required to secure your moving date. 


3. Payment Terms

  • Payments are processed through Square.com for credit cards and checks.
  • Full payment is due upon completion of the move unless otherwise agreed.
  • Late payments may result in additional fees.


4. Cancellations & Rescheduling

  • Customers may cancel or reschedule their move at least 48 hours in advance without penalty.
  • Cancellations made within 48 hours of the scheduled move may incur a cancellation fee. 


5. Liability & Damages

  • We take great care in handling your belongings. However, we are not responsible for:
  • Items not properly packed by the customer.
  • Pre-existing damage to furniture or belongings.
  • Loss or damage due to unforeseen circumstances (e.g., accidents, weather conditions).
  • Claims for damages must be submitted in writing within 7 days of the move.


6. Customer Responsibilities

  • Ensure clear access to all moving locations (driveways, hallways, elevators, etc.).
  • Notify us in advance of any large, fragile, or specialty items (e.g., safes, pianos).
  • Be present or have an authorized representative available during the move.


7. Right to Refuse Service

Tillamook Movers reserves the right to refuse service if:

  • The work environment is unsafe.
  • Items exceed legal weight or size limits.
  • There is illegal, hazardous, or prohibited material involved.


8. Privacy & Data Usage

  • Customer information (name, phone number, address) is used only for invoicing, communication, and service improvement.
  • We use Google Analytics to track website traffic and Square.com for payment processing.
  • Customers may request deletion of their personal data after their move or canceled estimate by emailing [email protected].


9. Governing Law

This agreement is governed by the laws of the State of Oregon. Any disputes shall be resolved in the appropriate courts within the state.


10. Contact Information

For any questions or concerns, contact us at [email protected].


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